88hi's culture of responsible gaming
We believe gaming should be enjoyable, not stressful. Every tool and policy at 88hi is designed to keep you in control and help you maintain healthy gaming habits.
Welcome to 88hi. Before using our platform, please read the responsible gaming policy carefully. Online gaming is a form of entertainment — it should not be treated as a source of income or considered a solution to financial problems.
Along with the benefits of gaming, there are risks as well. Some people may develop a gambling problem, which can have a negative impact on their personal, family, and financial life. We want every one of our players to stay informed and safe.
- Gaming is always for entertainment — not to recover losses
- Never bet more than you can afford to lose
- Avoid playing when you are upset or under stress
- Set time and money limits in advance
- Spend time with family and friends — gaming is not the center of life
- If you need help, contact 88hi support
Our protection tools
Deposit Limit
Set a daily, weekly, or monthly deposit limit. Once this limit is reached, no further deposits can be made within that period. The minimum deposit amount is ৳500.
Bet Limit
Decide in advance how much you can wager within a set period of time. This is one of the most effective ways to control losses.
Loss Limit
Play will automatically stop once you have lost a set amount. This protects you from suffering a large financial loss due to one bad day.
Time-Out Break
Take a break from your account for anywhere from 1 day to 6 weeks. Logging in will be completely disabled during the time-out period. Your account will be reactivated automatically once the break ends.
Self-Exclusion
Disconnect yourself from the platform for a longer period — from 6 months to permanently. Account recovery is not possible during the self-exclusion period, so take this step seriously.
Age Verification
A minimum age of 21 is required to open an account at 88hi. Withdrawals are not possible without document verification. Protecting minors from gaming is our primary responsibility.
Signs of problem gaming
It is important to know the warning signs below to protect yourself or someone close to you. If any one of these applies to you, contact 88hi support or seek professional help.
- Repeatedly placing larger bets to try to recover losses
- Feeling restless or unable to stop gaming
- Hiding gambling activity from family or friends
- Taking on debt or selling assets to cover gambling expenses
- Prioritising gaming over work, studies, or relationships
- Playing to escape stress, depression, or loneliness
- Spending much more time gaming than intended
Ask yourself
Ask yourself these questions every month — honest answers will keep you on the right track.
- Am I playing for entertainment, or in the hope of earning money?
- Am I staying within my pre-set budget?
- When I lose, am I placing bigger bets?
- Is gaming causing harm to my family life or work?
- Can I stop playing whenever I want to?
- Am I being honest with the people close to me about my gambling?
If you feel concerned about your answers to these questions, do not hesitate to let us know via 88hi live chat — we will help without judgement.
How to activate limits and exclusion
Log in to your account
Log in to 88hi and go to your profile page. Look for the "Responsible Gaming" or "Safety Settings" section there.
Choose the type of limit
Select whichever you need — deposit limit, bet limit, loss limit, or time-out — and enter your preferred period and amount.
Confirm and save
Save the change — the limit will take effect immediately. If you wish to increase a limit, a set waiting period must pass first.
Support assistance
If you cannot find the settings or need long-term self-exclusion, contact us directly via live chat or at [email protected].
88hi Support Team
If you feel gaming is becoming a problem, contact us immediately. Our support team is available 7 days a week, 24 hours a day, in both Bengali and English.
Any responsible gaming request — setting limits, closing an account, or personal advice — is handled by us with full confidentiality.
The role of parents and family
If you feel a family member is spending too much time or money on gaming, speak openly with them and contact 88hi if needed. We take third-party concerns seriously.
- Keep your account logged out on devices accessible to children or minors
- Keep your password and login details secure from other family members
- Keep gaming expenses separate from the family budget
- If you believe someone has a gaming problem, notify support
Core principles of safe gaming
Plan a budget
At the start of the month, set a fixed budget for gaming — use only that amount. It should never come from household expenses, rent, or your children's education funds.
Track your playing time
Decide in advance the maximum amount of time you will play each day. Set a timer on your phone. Playing for long stretches reduces your judgement and increases the tendency to overbid.
Take breaks
Take a break at least once every hour. Walk around, drink some water, talk to someone you care about. Give your mind a chance to reset.
Know when to stop after a win
When you win, be happy and consider ending that session. A "just a little more" mindset most often leads to losses in the long run.
Stay safe, play with enjoyment
Enjoy the world of 88hi gaming responsibly. All of our protection tools and support services are here for you.