88hi's Privacy Policy

88hi collects the following categories of information from users in order to run its services smoothly. There is a specific and legitimate purpose behind the collection of each piece of information.

1.1 Identity Information

Your name, date of birth, email address, mobile number, and banking details provided at the time of account registration are collected. This information is used to verify your identity and process financial transactions.

1.2 Financial Information

Information related to your payment method (such as bKash, Nagad, Rocket, Upay, or bank account details) is collected to complete deposit and withdrawal processes. Full payment card or account numbers are not stored on our servers.

1.3 Automatically Collected Information

• IP address and device identification information
• Browser type, operating system version
• Time of site access, pages browsed, and session duration
• Referral URL and device geographic location (at a general level)
• Browsing behavior information collected through cookies and similar technologies

1.4 Communication Information

When you contact our customer support team via live chat or email, a record of that conversation is kept. This plays an effective role in improving service quality and providing assistance in the future.

88hi collects and uses user information only for specific and legitimate purposes. We never collect more information than is necessary.

• Account Management: For creating, verifying, and day-to-day management of your account.
• Financial Transaction Processing: To ensure deposits, withdrawals, and bonus distribution are completed.
• Fraud Prevention: To prevent unauthorized use of accounts and financial fraud.
• Customer Support: For fast and effective resolution of your questions and issues.
• Service Improvement: To analyze user behavior in order to continuously improve the platform experience.
• Regulatory Compliance: To meet applicable legal obligations and ensure responsible gaming.
• Communication: To send important service updates, security notices, and relevant promotional information (if you have given consent).

88hi never sells your personal information or transfers it to third parties for advertising purposes. However, information may be shared in the limited circumstances described below:

3.1 Service Provider Partners

88hi works with trusted third-party service providers to deliver core services such as payment processing, data analysis, fraud detection, and technical support. These entities access information only under contract and only for specified purposes.

3.2 Legal Obligations

We may be legally obligated to disclose information under court orders, valid requests from government agencies, or applicable law. In such cases, we will comply with the direction of the law.

3.3 Business Transfers

If there is ever a major change in 88hi's business operations (such as a merger or acquisition), user information may be transferred as an asset. You will be notified in advance in such cases.

To ensure the security of your information on the 88hi platform, we maintain industry-standard technical and organizational measures.

• SSL/TLS Encryption: All data transmission between your browser and our servers is secured through SSL encryption.
• Access Controls: Only authorized personnel can access user information, and only as needed.
• Secure Data Storage: All data is stored in encrypted databases and backed up regularly.
• Regular Security Audits: Regular security assessments are conducted to identify vulnerabilities in our systems.
• Two-Factor Authentication: Two-step verification is available for additional account security.

Please keep in mind that it is technically impossible to guarantee complete security when transmitting data over the internet. We ensure the highest level of protection we can, but if any unauthorized access occurs, we will act promptly and notify you.

The 88hi website uses cookies and similar technologies that enhance your browsing experience and ensure the site functions properly.

5.1 Essential Cookies

These cookies are essential for the basic functionality of the site. They are used for important tasks such as maintaining login status, security verification, and payment processing. Disabling these cookies will disrupt the core functionality of the site.

5.2 Functionality Cookies

These cookies are used to remember your preferences, language selection, and personalized settings, so you do not have to re-enter the same information each time.

5.3 Analytical Cookies

Anonymous analytical cookies are used to understand site usage statistics and improve service quality. These cookies do not identify you personally.

You can control or disable cookies at any time through your browser settings. However, disabling certain cookies may limit specific functionality of the site.

88hi retains your information only for as long as necessary. The retention period is determined based on the type of information and the purpose for which it was collected.

• Account Information: While your account is active and for a defined period after account closure to meet legal obligations.
• Financial Transaction Records: For the period required to meet financial regulatory requirements and tax-related obligations.
• Customer Service Communications: For an appropriate period to ensure service quality and allow for possible dispute resolution.
• Browsing Logs: For a limited time for security and operational purposes.

After the defined retention period, information is securely deleted or anonymized.

As a user of 88hi, you have the following rights regarding your personal information and we respect these rights:

7.1 Right of Access

You have the right to receive a copy of the information we hold about you at any time.

7.2 Right to Rectification

If any information stored about you is incomplete or incorrect, you can request that it be corrected.

7.3 Right to Erasure

In certain circumstances, you have the right to request that your personal information be deleted. However, if there are legal obligations, it may not be possible to delete all information.

7.4 Right to Restrict Processing

In certain cases, you may request that the processing of your information be limited.

7.5 Right to Object

You have the right to object to marketing communications or automated decision-making processes.

To exercise these rights, please contact our support team. We will respond to your request in a timely and appropriate manner.

88hi strictly does not provide services to anyone under the age of 21. Our platform is intended for adults only and we do not knowingly collect any information from minors.

If a parent or guardian believes that their child under the age of 21 is using our platform, they should contact us immediately. We will close the relevant account and arrange for all information to be deleted.

Although 88hi's services are provided in Bangladesh, for technical reasons some information may be stored or processed on servers located in other countries. Wherever data is processed, we apply the same standard of protection described in this Privacy Policy.

For international data transfers, we ensure appropriate contractual safeguards and operate in a manner consistent with applicable law.

The 88hi website may sometimes contain links to third-party websites. 88hi is not responsible for the privacy policies or data collection practices of these external websites. You are advised to read the privacy policy of any third-party website before visiting it.

88hi reserves the right to change or update this Privacy Policy at any time. For any significant changes, we will send a notification to your registered email and publish the update on this page.

You are advised to visit this page regularly and stay updated on changes to the Policy. Continued use of the site after a changed policy is published will be considered your acceptance of the updated policy.

88hi believes that responsible gaming and data protection complement each other. We use information related to your gaming behavior solely to provide you with a safe and healthy gaming experience.

If we notice that a user's gaming behavior is becoming concerning, we may reach out with supportive communication. To learn more about responsible gaming, visit our Responsible Gaming page.